36 min read

Ferry From Cancun to Isla Mujeres: Prices, Routes and Schedules.

Apr 15, 2022 12:45:00 PM

If you are here, it is (almost) a fact that you are interested in traveling by ferry from Cancun to Isla Mujeres and you are looking for the best way to do it. There are many options departing from Cancun and here we will tell you in detail what they are. But first, let's answer some basic questions.

WHAT IS A FERRY?

A ferry is a large vessel used to transport passengers, vehicles and cargo. They usually travel medium and short distances, sell round-trip tickets and have several departures a day.

Ferry from Cancun to Isla Mujeres

 

What are the ferry routes from Cancun?

Depending on the company, there are ferries from Cancun to Isla Mujeres and ferries from Playa del Carmen to Cozumel. If you don't know which island to visit during your vacation, check out our blog Isla Mujeres Vs Cozumel, which one should you visit?

 

Ferry trip from Cancun to Isla Mujeres (and vice versa)

In Cancun there are so far 3 ferry companies that depart to Isla Mujeres, each one with different characteristics. Here is the table of contents of this blog post. Click on the different topics to scroll directly to them 🔍.

  1. Jetway
  2. Ultramar
  3. Xcaret Xailing
  4. Price and schedule comparative table
  5. How to get to Puerto Juarez?
  6. How to get to Embarcadero Isla Mujeres by Xcaret?
  7. Where is the Isla Mujeres Maritime Terminal located?

 


Ferrys Jetway

Jetway is a Mexican company that started operations in August 2021. This company distinguishes itself by offering affordable ferry service to Isla Mujeres and is mainly aimed at workers and locals. However, it is an excellent option for anyone looking to save a little during their trip.

Jetway Ferry company in Cancun

Boats: They have 3 Waterjet type boats, 2 of them with capacity for 77 passengers and the third with capacity for 280 passengers.

Amenities: Toilets, beverages and snacks on board.

Pets: Pets may be transported in the spaces provided for that purpose on board. Service animals are welcome on board.

Discounts available: Locals, INAPAM, Isla Mujeres residents.

Service hours: 08:30 hrs to 18:30 hrs from Monday to Sunday.

Duration of the trip: Between 20 and 30 minutes.

Jetway departure port from Cancun: Many people wonder where to take the ferry to Isla Mujeres. In the case of Jetway, you can buy your ticket and board at the Terminal Marítima Api en Puerto Juárez.

Jetway departure port from Isla Mujeres: Terminal Marítima de Isla Mujeres.

Parking: There is no parking.


Ultramar Ferry

Ultramar is the most popular ferry company in Quintana Roo. With over 30 years of experience in the marine transportation field, they have departure terminals located in multiple sites in Cancun and a variety of routes. They happen to be the preferred choice of travel agencies to add to their clients' itineraries. While Ultramar also has a Playa del Carmen-Cozumel route, in this blog, we will focus on the Cancun-Isla Mujeres route.

Ultramar Ferry company in Cancun

Boats: They have 14 boats equipped for transporting people with panoramic views, open-air decks, air conditioning, purser service, restrooms, and screens. Their capacities are 800, 550, 300, 250, and 150 passengers. According to its website, its most recent vessel is the high-speed JETLINE type, with a length of 157 feet and 3 levels, with a capacity for 800 passengers. This last vessel has a children's area, live music, underwater lighting, and ramps for express disembarkation, in addition to having low pollutant emission engines.

Amenities: Restrooms, beverage and snack sales on board, live music, purser service, First Class, and Kids Zone. It also has a cargo service to transport cars and oversized luggage.

Pets: The boats are Pet Friendly at no cost, the only requirement is to travel with your pet in the designated area (which is usually the upper part) and always carry it on a leash or in a carrier if necessary.

Available Discounts: Quintanarroenses, Local, INAPAM, Isla Mujeres Residents.

Service hours: 05:30 hrs to 00:00 hrs from Monday to Sunday (the schedule varies by port).

Duration of the trip to Isla Mujeres: 20 minutes departing from Puerto Juarez. 35 minutes departing from the Hotel Zone.

Ports of departure of Ultramar in Cancun:

Puerto Juarez, Terminal Marítima Ultramar

Playa Tortugas Pier, Cancun Hotel Zone, Cancun

Caracol Beach Dock, Hotel Zone, Cancun

Port of departure from Ultramar in Isla Mujeres: As for the ferry crossing to Cancun, departures are from the Isla Mujeres Maritime Terminal.

Parking: The Ultramar Maritime Terminal in Puerto Juarez does have parking. The cost is $324 MXN per 24 hours or $20 MXN per hour (and fraction). It has valet parking and authorized cabs. The other ports of departure do not have parking.


Xailing Isla Mujeres by Xcaret

Xcaret Xailing Ferry from Cancun to Isla Mujeres

Xperiencias Xcaret is a company that was born in 1984. With the opening of Xcaret Ecological Park in 1990, it became one of the most famous attractions in Cancun and Riviera Maya. Little by little, it grew to become Grupo Xcaret, a company that currently has 8 amusement parks, 5 tour options in Yucatan and Quintana Roo, and 3 hotels in the Riviera Maya.

Recently, in 2021, the tourism giant of the Mexican Southeast added maritime transportation to its product portfolio through 2 modalities: Ferry trip from Cancun to Isla Mujeres by Xcaret Xailing and Catamaran crossing to Isla Mujeres.

Boats: Xcaret Xailing boats comply with the MARPOL Convention to prevent pollution of the marine environment by ships) and their engines were built to IMO Tier 2 emission reduction standard. Xcaret Xailing ferries have designated areas and seats for people with disabilities. So far, they have 2 ferries with a capacity of 650 passengers each. The names of the boats are Xcaret and Xel-Ha.

Amenities: Restrooms, WiFi, luggage storage, traveler's insurance, and access to the Cancun Scenic Tower. Lockers with additional cost at El Embarcadero Isla Mujeres by Xcaret.

Pets: The boats are Pet Friendly at no cost. The only requirement is to travel with your pet in the designated area and always keep it on a leash.

Available discounts: Quintanarroenses, Local, INAPAM, Isla Mujeres Residents.

Service hours: 09:00 hrs to 19:00 hrs from Monday to Sunday (the schedule depends on the port).

How long does the ferry to Isla Mujeres take?: 25 minutes.

Port of departure from Cancun: El Embarcadero Isla Mujeres by Xcaret

Port of departure in Isla Mujeres: Terminal Marítima de Isla Mujeres.

Parking: El Embarcadero by Xcaret does have parking at an additional cost.


 

How much does the ferry from Cancun to Isla Mujeres cost? 💵

If you are wondering how much does the ferry cost in Cancun, here you have our Cancun to Isla Mujeres ferry price comparison table. The table includes schedules, departure docks, prices, and even the types of discounts that the ferry companies in Cancun handle.

Company Ports Departure times Price
    From Cancun From Isla Mujeres Passenger type One way Roundtrip
Jetway

Cancun: Terminal Marítima Api en Puerto Juárez

Isla Mujeres: Terminal Marítima de Isla Mujeres.

06:30
07:00
08:00
08:30
09:00
09:30
10:30
11:15
12:00
13:00
13:45
14:30
15:30
16:30
17:15
18:00
18:45
19:30
20:00
21:00
07:00
08:00
09:00
09:30
10:00
10:30
11:15
12:00
13:00
13:45
14:30
15:30
16:30
17:15
18:00
18:45
19:30
20:00
20:45
22:00
Tourist Adult $195 MXN $380 MXN
Tourist Child $150 MXN $290 MXN
Adult Quintana Roo citizen $70 MXN $130 MXN
Child Quintana Roo citizen $40 MXN $75 MXN
Senior citizen $55 MXN $110 MXN
Adult Isla Mujeres resident $35 MXN $70 MXN
Child Isla Muejres citizen $20 MXN $40 MXN
Ultramar

Cancun: Terminal Marítima Api en Puerto Juárez

Isla Mujeres: Terminal Marítima de Isla Mujeres.

5:30 am
6:30 am
7:00 am
7:30 am
8:00 am
8:30 am
9:00 am
9:30 am
10:00 am
10:30 am
11:00 am
11:30 am
12:00 pm
12:30 pm
1:00 pm
1:30 pm
2:00 pm
2:30 pm
3:00 pm
3:30 pm
4:00 pm
5:00 pm
5:30 pm
6:00 pm
7:00 pm
8:00 pm
9:00 pm
10:00 pm
11:00 pm
6:00 am
7:00 am
7:30 am
8:00 am
8:30 am
9:00 am
9:30 am
10:00 am
10:30 am
11:00 am
11:30 pm
12:00 pm
12:30 pm
1:00 pm
1:30 pm
2:00 pm
2:30 pm
3:00 pm
3:30 pm
4:00 pm
4:30 pm
5:00 pm
5:30 pm
6:00 pm
6:30 pm
7:00 pm
7:30 pm
8:00 pm
8:30 pm
9:00 pm
10:00 pm
11:00 pm
12:00 am
Adult tourist $240 MXN $450 MXN
Child tourist $170 MXN $345 MXN
Adult Quintana Roo citizen $78 MXN $155 MXN
Child Quintana Roo citizen $46 MXN $90 MXN
Senior citizen & Isla Mujeres residents $30 MXN $60 MXN
Tourist Senior citizen $70 MXN $140 MXN

Cancun: Playa Tortugas Dock

Isla Mujeres: Terminal Marítima de Isla Mujeres.

9:00 am
10:00 am
11:00 am
12:00 pm
1:00 pm
2:00 pm
3:30 pm
5:00 pm
5:45 pm
9:30 am
10:30 am
12:30 pm
1:30 pm
4:30 pm
5:00 pm
6:00 pm
7:00 pm
Adult $18 USD $25 USD
Child $13 USD $18 USD

Cancún: Playa Caracol Beach

Isla Mujeres: Terminal Marítima de Isla Mujeres

10:30 am
11:45 am
1:15 pm
2:15 pm
3:15 pm
5:15 pm
5:30 pm
11:15 am
12:30 pm
1:30 pm
2:45 pm
4:30 pm
5:00 pm
Adult $18 USD $25 USD
Child $13 USD $18 USD
Xcaret Xailing

 Cancun: El Embarcadero Isla Mujeres by Xcaret

Isla Mujeres: Terminal Marítima de Isla Mujeres

9:00 am
10:00 am
11:00 am
12:00 pm
1:00 pm
2:00 pm
4:00 pm
5:00 pm
6:00 pm
7:00 pm
10:00 am
11:00 am
12:00 pm
1:00 pm
2:00 pm
4:00 pm
5:00 pm
6:00 pm
7:00 pm
8:00 pm
 Tourist Adult $360 MXN  $500 MXN
Tourist Child $180 MXN $250 MXN
Adult Quintana Roo citizen $180 MXN $250 MXN
Child Quintana Roo citizen $90 MXN $125 MXN
Senior citizen $180 MXN  

 


 

How to get to Puerto Juarez? 🗺️

Puerto Juarez is an area of the city of Cancun. It is located 2 km north of downtown, on the road to Punta Sam. Here is where the Ultramar Maritime Terminal is located, and only 500 meters away, you will also find the Puerto Juarez Maritime Terminal. These are the most important ports from which boats with passengers and cargo depart to Isla Mujeres.

There are several ways to get to the Puerto Juarez area to take the ferry to Isla Mujeres.

🚕 Taxi on the street: You can catch a cab and ask him directly to take you to Puerto Juarez. You have to specify if you are going to the Ultramar pier or the one at the Puerto Juarez Terminal. The cost of the trip depends on the distance traveled, therefore, we cannot give you an exact rate.

🚕📲 Taxi by app: You can order a cab through apps like DiDi or Taxi Naranja. We quoted a ride from downtown to Ultramar terminal and the price was $80 MXN. Remember that the price may vary according to weather, traffic and vehicle availability.

🚗Car: If you have or rent a car, our most humble suggestion is to open Maps on your phone and follow the assigned route. Keep in mind that only the Ultramar terminal has parking (at an additional cost), so this is not a highly recommended option.

For your convenience, here are the links to both terminals:

Puerto Juarez Marine Terminal Overseas Maritime Terminal

 

🚐  Private transportation: As a tourist, this is the most recommended option, as it is safe and convenient. In most cases, your hotel staff can help you book a private transportation service. There are even some hotels that offer transportation as a courtesy. Ask in the lobby of your hotel for more information.

🚌 Public transportation: This is the ideal option for those who want to save money or live a more local experience.  To get to Puerto Juarez by public transportation you have two options:

  • Cancun Hotel Zone Bus Route 1Bus Route 1 Rehoyada: These buses run along Kukulkan Boulevard (Cancun's Hotel Zone) practically from start to finish. ⚠️ Make sure it says R1 Rehoyada on the bus (because there are different R1s). You can take this bus at any bus stop in the Hotel Zone, on Avenida Tulum and at the Crucero.

  • Public transportation in Cancun to Puerto JuarezCombi Punta Sam/ Puerto Juárez: You can take these combis at the Crucero, on Portillo Avenue. They usually have no number, but on the front window it says Punta Sam, Puerto Juarez or All Ritmo (hotel). Some even have images of Ultramar and say Isla Mujeres 👇

 


van ultramar-1-1Combi with Ultramar stickers


How to get to el EMBARCADERO ISLA MUJERES BY XCARET? 🛳️

Embarcadero Isla Mujeres by Xcaret is located in the km 4.5 of Cancun's Hotel Zone. You can get there by the following means:

🚕Taxi on the street: You can catch a cab and ask him directly to take you to Xcaret's dock in the Hotel Zone. You can provide as a reference, Xcaret's scenic tower or Jolly Roger Dock which have a ship that departs from the same point (although it is unlikely that a cab driver would not know the location). The cost of the trip depends on the distance traveled, so we cannot give you an exact fare.

🚕📲 Taxi by app: Use DiDi or Taxi Naranja. We quoted a trip from Cancun downtown to Embarcadero Isla Mujeres by Xcaret and the price was $100 MXN. Remember that the price may vary according to weather, traffic, and vehicle availability.

🚗Car: Since El Embarcadero has parking at an additional cost, you will have no problem arriving on your own with your car. Below is the address so you can check it on Maps: 

 

🚐Private transportation: You can hire a private transportation service in advance. Also, since El Embarcadero is located in the Hotel Zone, it is very likely that, if you are staying in a large hotel, they will have complimentary transportation service along Boulevard Kukulkán. Ask in the lobby of your hotel for more information.

🚌Public transportation: The R1 and R2 buses run all along Boulevard Kukulkán. Locate a bus stop and take a bus bound for the Calinda Bridge or the Scenic Tower.

Xcaret Scenic Tower in Cancun Hotel Zone


Where is the Isla Mujeres Maritime Terminal located? 🚢

Any ferry from Cancun to Isla Mujeres will take you to the Isla Mujeres Maritime Terminal. Here we leave you the link to Maps so you can find it easily.  👇 

 


OTHER WAYS TO VISIT ISLA MUJERES ⛵

We don't want to say goodbye before letting you know that if you plan to make a day trip to the island, one of the best options to do it is with a catamaran tour to Isla Mujeres. Book a tour with food, snorkel, and free time in Isla Mujeres or if you prefer a private experience, check out our catamaran catalogue for private charters to Isla Mujeres by Cancun Sailing.

Isla Mujeres by Cancun Sailing catamarans

And that's how we end our Cancun to Isla Mujeres ferry guide. We hope it will be useful during the planning of your next vacation. If you have any questions or comments, leave them below 👇 and we will gladly answer them.

Giovanna Ricalde

Written by Giovanna Ricalde